Results that speak
for themselves

Reducing regulatory risk through change leadership and behaviour change

The situation
A global financial services organisation faced significant GDPR risk. Over 3,500 employees across the UK, Europe, and Dubai needed to adopt a new 90-day default records retention policy under tight regulatory timelines.

Where I stepped in
I led the change, communications, and engagement strategy, working closely with the executive sponsor to ensure board-level alignment and consistent leadership messaging across regions.

What changed
– Regulatory and data-loss risk was materially reduced
– Full adoption of the new policy across Outlook and Microsoft tools
– Clear leadership alignment and compliance across all regions
– Programme delivered on time with confidence restored

Interim leadership stabilising delivery and protecting revenue

The situation
A newly formed projects and operations function lacked senior leadership. An $80m+ CAPEX budget required governance, subscription churn was increasing, and the board needed confidence in prioritisation and cost control.

Where I stepped in
I joined as an interim leader, stabilising the team, recruiting senior capability, and introducing governance and operational discipline at pace.

What changed
– Team rebuilt and stabilised within six months
– Subscription drop-out reduced by 20%
– CAPEX governance adopted across the business
– Board confidence restored through clear prioritisation and savings

“Sharon delivered a significant transformation while recruiting a new team and managing senior stakeholders — all in a very short time.”
Director

Rebuilding trust and leadership credibility during transformation

The situation
A major programme pivot had created confusion and low trust. Communications were inconsistent, leaders didn’t understand the implications for them, and the CTO was being challenged in every senior meeting.

Where I stepped in
I worked as an interim partner to the CTO, focusing on restoring clarity, leadership alignment, and confidence across the programme.

What changed
– CTO credibility restored in senior forums
– Trust rebuilt between leadership and delivery teams
– Morale improved and resistance reduced
– Programme momentum recovered

“I could focus on delivery knowing the people side was in safe hands.”

Chief Technology Officer

Interim leadership delivering a high-stakes IPO campaign

The situation
A mobile start-up needed to execute a complex, multi-region IPO marketing campaign under intense regulatory, cultural, and operational constraints — with an underperforming internal team and significant delivery risk.

Where I stepped in

I took interim leadership of the function, stabilising and rebuilding the team while leading end-to-end IPO campaign delivery across the Middle East and London.

What changed
– $75m IPO achieved (1.5× oversubscribed)
– Marketing team transformed into a high-performing unit
– CEO and board confidence strengthened
– Campaign delivered on time in an exceptionally complex environment

£11.5m benefits delivered through integrated technology transformation communications.